Hello,
Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.
We have encountered this type of issue before with this theme “Dooplay”. The theme usually generates its own schema which causing some issues. Please get in touch with Dooplay team to help you resolve this. They might have seen this issue in the past as well.
If the issue is still there after switching to another theme temporarily – please let us know and we will share further steps for troubleshooting.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
