Instant indexing crashes my site

#359568
  • Resolved Phillip

    2 years, 2 months ago

    Rank Math free

    Hello,
    I hope this is the right place to ask about “Instant indexing for Google”.

    When I install and activate the plugin my site crashes. I tried 2 times and the same thing happened. I have used it on another website and everything works fine.

    The website I’m having the problem with uses AWS (EC2). Was anyone using AWS able to use the plugin without any issues?

    I hope you can help me, guys. Thank you!

Viewing 1 replies (of 1 total)
  • Jeremy

    2 years, 2 months ago

    Hello,

    Thank you for contacting the support, and sorry for any inconvenience that might have been caused due to that.

    Can you please share the website error log with us?

    Having the error log file will give a clear idea of why this might be happening.

    You can follow this guide to enable debugging in WordPress
    https://wordpress.org/support/article/debugging-in-wordpress/ or you can get in touch with your web host, they will help you locate the log file.

    Looking forward to helping you.

    RankBot

    2 years, 1 month ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Instant indexing crashes my site’ is closed to new replies.