Instant index for bing breaks my site - Support

Resolved Peter d’haens
3 years, 3 months ago

Rank Math business
Content AI Creator

I activated the instant index module for Bing and now I can’t access my site anymore
I get the message to many redirects

Viewing 6 replies - 1 through 6 (of 6 total)

Marie Campbell Beausoleil
3 years, 3 months ago

Rank Math free

Broke my site, too.

I’m getting ‘fatal error’, which I really hate seeing.

I sent off an urgent help to my site tech to see if they can get in and deactivate it.

Peter d’haens
3 years, 3 months ago

Rank Math business
Content AI Creator

The thing I did is deactivated RM until they anwser I’m just lucky I get a second way to get access my site again

Reinelle
3 years, 3 months ago

Hello,

Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for the delay and for any inconvenience this issue may have caused you.

This is odd because we do not see this issue.

We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

It is completely secure, and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

Thank you, and we really look forward to helping you.

Peter d’haens
3 years, 3 months ago

Rank Math business
Content AI Creator

Hello,

I have updated the sensitive data as requested. Can you please check further?

Thank you.

Sajjad Raja
3 years, 3 months ago

Rank Math free

I also deactivated Bing Indexing Plugin, it keep breaking my site and one other plugin

Danial
3 years, 3 months ago

Rank Math business

Hello,

I had a look and tried to activate Troubleshooting mode from Site health check but am not seeing the option.

But looking through I could see there could be a plugin conflict issue.

I would suggest enabling just Rank Math and Instant Indexing plugin and enabling each plugin you have one by one to find the culprit.

I hope this resolves your issue.

RankBot
3 years, 2 months ago

Hello,

Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

Thank you.

Viewing 6 replies - 1 through 6 (of 6 total)

The ticket ‘Instant index for bing breaks my site’ is closed to new replies.