Hello,
Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.
Are you referring to the WP All Import plugin?
If so, please ensure that the plugins are updated on your site and you should find this on the sidebar of your WordPress dashboard
I hope that helps.
Thank you.
Apologies! I’m a plugin newbie. I just upgraded to business just so that I could install & use your plugins lol. I did get it to work. I thought since I had a .com website & not .org, i didn’t have to do the download/upload. My .com said both plugins were installed, so i thought I was all good, but downloading the all import.zip & uploading it to my plugin page did finalize the installation & i’m all good now ^_^.
Hello,
No worries, and we are glad that this issue is already resolved.
Please feel free to reach out to us again in case you need any other assistance.
We are here to help.
Thank you.