Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
Does this issue affect Rank Math or all the installed plugins? Could you please check if you have some code on your wp-config.php file or your theme that could be blocking update notifications?
Looking forward to helping you. Thank you.
Sorry maybe I explained myself wrong, I no longer received newsletter notifications, information to stay updated on the plugin, yesterday however I received a news, I would like to stay informed about evolution and plugin information
Thanks Luigi
Hi Luigi,
Thanks for clearing that up.
It is likely that you have a spam filter that could be blocking the delivery of the emails.
Please ensure that emails from b******@r*********** are white-listed on your box trapper.
I hope this info helps. Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
