Hello,
Thank you for contacting us and we regret the inconvenience caused.
Could you confirm if you’re also using the “Instant Indexing for Google” plugin? If yes, please ensure that you’re using the latest version of it as it contains some improvements for IndexNow.
If the issue persists, please temporarily disable the firewall on your website (if any) and test the URLs in IndexNow again.
Let us know how that goes.
Thank you.
yes im using indexnow google plugin
Hello,
Please ensure that you’re using the latest version of the “Instant Indexing for Google” plugin and see if that helps.
If not, as mentioned in my previous reply, you can temporarily disable the firewall on your website (if any) and test the URLs in IndexNow again and see if that fixes the issue.
Let us know how that goes.
Thank you.
im using latest version updated today at morning
previous version works fine
but previous plugin 1.14 not have indexnow history my this site new, 2 days ago statues showing 202 then all upper submitted new post showing 403
can you help me to solve this issue 💖
Hello,
If you have followed all the steps correctly and still getting this error then can you try using the http:// version of your URL instead of https://?
Or check if you have verified the website on the Google Search Console using https and if not then please do and try again.
Hope this helps. Let us know if it works or not.
Thanks.
Hello,
We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
I have the same problem 403
Hello @simolaaziz,
Thank you for contacting the support, and sorry for any inconvenience that might have been caused due to that.
Could you please confirm if you have followed the initial troubleshooting steps my colleague provided here?
If that doesn’t help, please create a new ticket so we can ask for more details about your website and further debug the issue.
Looking forward to helping you on this one.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
