Hi Okorie,
Please follow the instructions once again. Try to add the service account properly and cross-check the settings.
This is a tried and tested method and we are certain these instructions work. It is possible that you missed a step or incorrectly chose some option.
We would request you to go through the steps once again.
Do let us know how it goes.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
