Index Now show Error 403

#519279
  • Resolved Utpaleundu Khatua
    Rank Math free

    When I am submitting the URL to Index Now, error 403 is showing. It doesn’t show always, but often times i face this problem.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hello,

    Thank you for contacting Rank Math support, and sorry for any inconvenience that might have been caused due to that.

    There are a few possible reasons why you might be seeing the 403 Forbidden error when trying to access the IndexNow. The most likely explanation is that the text file containing the API key has not been created automatically. This can be due to a plugin conflict.

    For initial troubleshooting, please follow this guide: https://rankmath.com/kb/fix-403-forbidden-error-indexnow/#change-api-key.

    Let us know how it goes.

    Thank you

    Not working 😥

    Hello,

    If the API key fails after changing it, please create the API txt key file manually on your website directory. Ensure that the file name is your API key and inside that file is also the key.

    If the issue still persists, then we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.

    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Thank you.

    Problem is solved ☺️

    Hello,

    Glad that helped.

    Please feel free to reach out to us again in case you need any other assistance.

    We are here to help.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘Index Now show Error 403’ is closed to new replies.