Hello,
Thank you for contacting Rank Math today.
This may be related to caching on your site. Could you please purge all the cache from your optimization plugins and then run the SEO analysis to check if this will resolve the problem?
Looking forward to helping you. Thank you.
Hi,
Thanks for the reply. I have purged the cache and even deactivated the optimization plugins but still the customized text I have written in the snippet is not shown in the Ses seraph results.
Best regards
Joakim
Hello,
We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
Thank you for contacting Rank Math today.
I checked your sensitive information and unfortunately, I can’t seem to locate the site’s URL. Kindly update the URL so that I may be able to log in and have a closer look.
Looking forward to helping you. Thank you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
Thank you for contacting Rank Math today.
I just checked your site’s content (using the view source option) and your meta-description seems to be loading just fine.
Kindly share with me one of the affected URL and how you are replicating the issue so that I may be able to advise further.
Looking forward to helping you. Thank you.
Hi,
This is the problematic URL: https://www.alternativainvesteringar.nu/guider/hur-beraknar-man-xirr/
In the RankMath snippet the text is: “XIRR (Extended Internal Rate of Return) är en formel i Excel som används för att beräkna avkastningstakten på investeringar med oregelbundna kassaflöden. Men hur beräknar man XIRR?”
In Google I see this: “XIRR är en formel i Excel och är en förkortning för Extended Internal Rate of Return. Översatt till svenska blir det något i stil med ”utökad …”
Best regards
Joakim
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
