Incorrect purchase of Content AI instead or RankMath Pro

#685025
  • Resolved Ajit

    5 months, 2 weeks ago

    Rank Math pro

    Hi guys,

    I actually followed an affiliate link and made a wrong purchase. Instead of RankMath Pro I bought Content AI – that was stupid. Can you please convert this purchase into RankMath Pro, if possible? I shall pay the difference. Otherwise, please revert this payment, and I will place an order for RankMath Pro.

    Thanks,
    Ajit

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  • RankBot

    5 months, 2 weeks ago

    Hello,

    Thank you for reaching out to us. We are sorry to hear about the issue you are facing with your purchase.

    We understand that you wish to convert your purchase of Content AI into Rank Math PRO. However, we regret to inform you that downgrading is not possible at the moment. We will have to refund your purchase and then you need to purchase a new subscription based on your requirements.

    If you would like us to process your refund, please let us know. You can refer to the below KB article for more details on the subject: Downgrade Plan.

    We look forward to hearing back from you.

    Sources:
    Content AI – Your Personal AI Assistant by Rank Math
    Rank Math Refund Policy » Rank Math

Viewing 1 replies (of 1 total)

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