Incorrect Analytics

#510771
  • Resolved Laurie
    Rank Math free

    Hi

    For the last few weeks, Rank Math has shown my analytics plummeting until finally, all results for keywords and impressions say zero. This is not the case. I have tried disconnecting and reconnecting multiple times with no luck at all. Not sure what’s happening.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    Thanks for contacting us, and sorry for any inconvenience that might have been caused due to that.

    Our developers have made significant improvements to the Analytics module in the latest release of the plugin, so you can update the Free plugin to the latest version.

    After that, please follow the steps here to trigger the initial data import of the Analytics data: https://rankmath.com/kb/delete-old-analytics-data/

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    Laurie
    Rank Math free

    I had already done all updates. I had to delete the analytics data and update it manually twice before it was working again.
    The problem is it only worked for a few days and now it says no impressions, no clicks again. which is false

    Nigel
    Rank Math business

    Hello,

    I checked your Rank Math Analytics data and it was updating. Please note that analytics data updates only once a week on the Rank Math FREE plugin. Please check that over a week has passed between each data update if you notice the analytics data is behind.

    Hope that helps. Please let us know if you have questions.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

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