Impossible to add the plugin

#126998
  • Resolved Leagues Of Football Leagues Of Football

    3 years, 4 months ago

    Rank Math free

    Hello,

    Every time I try to add rank math to my website blog.leaguesoffootball.com it crashes on plugin activation. Fatal PHP error.

    Wordpress 5.6

    Last versions of the plugin and themes updated

    Many thanks for your help

Viewing 3 replies - 1 through 3 (of 3 total)
  • Reinelle

    3 years, 4 months ago

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    Could you also provide the full error message for us to check further? You can also take a screenshot of the issue and paste it in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure, and only our support staff has access to that section.

    Thank you, and looking forward to your update.

    Leagues Of Football Leagues Of Football

    3 years, 4 months ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Reinelle

    3 years, 4 months ago

    Hello,

    Thank you for that additional information.

    Based on the error message, it seems that your site’s memory is getting exhausted by Google Site Kit plugin. However, you can contact your hosting team and ask them to set the following values to fix this issue:

    PHP Memory Limit: 512M
    Max input time: 150
    PHP time limit: 120
    PHP max input variables: 1000

    I hope that helps. Thank you, and looking forward to your update.

    RankBot

    3 years, 3 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Impossible to add the plugin’ is closed to new replies.