Import Settings

Hello,

Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

Here is our guide on import/export with Rank math: https://rankmath.com/kb/import-export-settings/.

If you are facing issues even after following the guide, ​​​​we might need to take a closer look at the settings. Please record & share a screencast using https://www.loom.com and edit the first post on this ticket to include your WP logins in the designated Sensitive Data section

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

We really look forward to helping you.