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Salve, sto riscontrando dei problemi con l’immagine in evidenza nella condivisione sui social.
Quando condivido l’articolo l’immagine in evidenza non risulta quella che ho inserito io ma rankmath usa un altra immagine presente nell’articolo e spesso con dimensioni non adatte. Come mai?
Ho usato altri plugin Seo e questo problema è presente solo quando uso RankMath. Quindi come posso risolvere?
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Hello,
I tested this URL with the Facebook Sharing Debugger and it shows this image as the thumbnail:
If this is the correct image and you find its dimensions a bit inappropriate then please ensure to set an image of the recommended dimensions (i.e, 1200px X 630px) and of the supported image types (jpeg, png, and gif).
Setting the image following the above points should fix the issue.
Hope this helps.
Thank you.
Hello,
We’d love to help you further.
Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.
To determine that, please follow this troubleshooting guide:
https://rankmath.com/kb/check-plugin-conflicts/Here is a video you can follow as well: https://www.youtube.com/watch?v=FcIWRhcUP2c
Only the site admin would know and your users won’t be affected by this troubleshooting.
If the issue persists, please record a video screencast using a tool like Loom showing the troubleshooting and edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
<span style=”text-decoration: underline;”>Please do take a complete backup of your website before sharing the information with us.</span>
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
Please do take a complete backup of your website before sharing the information with us.
We really look forward to helping you.
Thank you
The ticket ‘Immagine in evidenza’ is closed to new replies.