Imcompatibility with the plugin WCFM

#274602
  • Hello,

    There’s an imcompatibility with the plugin WCFM. I use four of them (WCFM – WooCommerce Frontend Manager, WCFM – WooCommerce Frontend Manager – Ultimate, WCFM – WooCommerce Multivendor Marketplace and WCFM – WooCommerce Multivendor Membership). The vendor’s shop is not showing the products and the customizations.

    Please, what can I do?

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  • Hello,

    Thank you for contacting us and we regret the inconvenience caused.

    Could you please confirm if the issue persists when only Rank Math is enabled with a default theme, WooCommerce, and the WCFM plugins?

    You can test this by following this tutorial guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Please let us know how that goes.

    Thank you.

    I deactivated one by one of my plugins and when I deactivated Rank Math it worked fine, when I activated again it stopped working…

    I haven’t followed this tutorial. Should I? Will it give us some extra information on the error?

    Hello,

    The troubleshooting guide my colleague provided is the same as deactivating the plugins one by one. Although using our guide doesn’t affect your users.

    Can you try enabling only the default theme (example: Twenty-Twenty), Rank Math, Woocommerce, and the WCFM plugins as mentioned by my colleague?

    Does this combination of plugins/themes still causing issues?

    If the issue persists, we might need to take a closer look at your admin dashboard. Please edit the first post on this ticket and include your WordPress login in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

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