Images + paragraphs - Support

Resolved D
3 years, 2 months ago

Rank Math free

Hi there, I also face a problem with the image title attributs. I use wp and within the image library it set the alt text and description but it show also the error that there is no title. I also turned on within the generel settings of rank math that alt attributs and titles should be included. Can you help me, to set everything so that titles are displayed? thanks

Viewing 3 replies - 1 through 3 (of 3 total)

Reinelle
3 years, 2 months ago

Hello,

Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for the delay and for any inconvenience this issue may have caused you.

Assuming you are using the latest version of all the plugins and the themes (please update if not yet), could you please record a video screencast using a tool like Loom showing the issue and edit the first post on this ticket in the designated Sensitive Data section.

It is completely secure, and only our support staff has access to that section.

If the issue still persists, please also share the affected URL to investigate this issue further.

I hope that helps. Thank you, and looking forward to your update.

D
3 years, 2 months ago

Rank Math free

Hello,

I have updated the sensitive data as requested. Can you please check further?

Thank you.

Michael Davis
3 years, 2 months ago

Rank Math pro

Hello,

Thank you for the follow up.

Are you having the issue with SEO analysis or on-page content analysis.

If you are having an issue with content analysis, pelase make sure you are using the latest version of WP Bakery.

That said, if the issue still persists, then we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

We really look forward to helping you.

RankBot
3 years, 1 month ago

Hello,

Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Images + paragraphs’ is closed to new replies.