Images not loading anymore after Sitemap Activation

#836151
  • Resolved Marc Bossert

    1 year, 9 months ago

    Rank Math pro

    Hey,
    I have a problem with my images on my website.
    I have a custom file upload folder and after activating the Sitemap Settings, all my images on the website can’ load anymore. If I open the image link I see, that the path of the image is wrong/not my custom folder. It’s just the default folder.
    If I deactivate Sitemap, all is fine again.

    The Image Link should be: /media/karlbuerkle_logo.png
    But with activated Sitemap the website want to open the file with this link:
    /wp-content/2024/07/karlbuerkle_logo.png

    Do you have a solution for this?

Viewing 2 replies - 1 through 2 (of 2 total)
  • RankBot

    1 year, 9 months ago

    Hello,

    I’m sorry to hear about the issue you are facing with your images after activating the Sitemap Settings on your website. It seems like the image paths are being changed to the default folder instead of your custom folder.

    To resolve this issue, you can follow these steps:

    1. Check if there are any conflicting settings in the Rank Math Sitemap settings that might be affecting the image paths.
    2. Ensure that your custom file upload folder path is correctly configured in your website settings.
    3. Verify if there are any specific rules or configurations in the Rank Math plugin that might be causing this issue.

    If the issue persists after checking these steps, you may need to review the Rank Math Sitemap settings related to images or consult with a developer to investigate further.

    If you need further assistance, please provide more details or screenshots related to your Rank Math Sitemap settings so we can better assist you. Thank you for bringing this to our attention.

    Sources:
    How to Configure Sitemaps in Rank Math – Best Settings and Tips
    Rank Math Sitemap Issues and Their Fixes » Rank Math

    Rakibuzzaman Siam

    1 year, 9 months ago

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    For initial troubleshooting, you can disable the Images in Sitemaps option in WP Dashboard > Rank Math > Sitemap Settings > General: https://rankmath.com/kb/configure-sitemaps/#images-in-sitemaps

    If the issue persists, then this issue could be caused by conflicting plugins/themes on your website. Kindly make sure you are using the latest version of all the plugins and themes, please update if not yet.

    Here’s a guide for troubleshooting further if the issue persists:
    https://rankmath.com/kb/check-plugin-conflicts/

    You can also follow the steps in this video:
    https://www.youtube.com/watch?v=FcIWRhcUP2c

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    RankBot

    1 year, 8 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘Images not loading anymore after Sitemap Activation’ is closed to new replies.