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Hi! I just added RankMath to my site. Images are no longer showing in my sitemap either. I do have a thirdparty app that’s used for galleries. I’m wondering if that has been updated with RankMath yet? But it should be recording featured images and images on posts within a sitemap. I don’t see the sitemap file? I would appreciate your assistance. Thank you!
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Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
Images should have been included in the Sitemap file for WooCommerce stores as shown here:
We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hi Amy,
Thanks for getting in touch with us and sorry for the delay.
@overwatchvietnam, could you please open a new ticket and share some access to your site so that we can check this issue further?
@amyj I believe that this plugin uses custom fields to save image data to the database. I would suggest that you identify the meta key and then add this to Rank Math > Sitemap Settings > Post type > Image custom fields as shown below:
I hope this info helps. Thank you.
The ticket ‘Images not in sitemap files’ is closed to new replies.