Images count is at 0 when there are images uploaded for the product

Hello, we apologize for the inconvenience you are facing with the images count showing as 0 despite having images uploaded for the product.

To resolve this issue, please ensure that you have followed the correct steps to include images in your product sitemap. You can refer to our guide on how to configure sitemaps in Rank Math for the best settings and tips here.

If the issue persists after following the guidelines, please assign this ticket to a human agent using the available buttons for further assistance. Thank you for bringing this concern to our attention.

Sources:
Resolving Rank Math Schema Markup Related Issues
What Are the SEO Benefits of Sitemaps? » Rank Math
How to Configure Sitemaps in Rank Math – Best Settings and Tips
How to Use Product Schema for WooCommerce Products » Rank Math
How to Name Images for SEO » Rank Math

Hello,

Please make sure that the “Include Featured Images” option is enabled. You can check that in Rank Math > Sitemap Settings > General:

If that option is already enabled and the issue persists, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress login in the designated Sensitive Data section.

Please do take a complete backup of your website before sharing the information with us.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

We really look forward to helping you.