Image in Schema and Open Graph

  • Hi Rank Math team!

    Note: I love your plugin, also I’ve installed it in all my sites.

    In this situation, I’m adding to a single page (link in sensitive data), featured image, open graph image, but when I share the link in social media, messenger, whatsapp, telegram. The image is not displaying.

    Checking another of my websites, it does work. But in this, doesn’t.

    I’ve deleted cache, and uninstalled cache plugins. So you shouldn’t be affected for this test.

    ¿What should i do? ¿What am i missing?

    Thanks in advance!

    • This topic was modified 2 months, 2 weeks ago by Alberto.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    I have checked your link on the Facebook Sharing Debugger Tool (a link to the test is in the Sensitive Data section) and I found Facebook is not able to access your image.

    After that, I checked the source code of the URL and I saw the og:image meta is set, so it is not a Rank Math problem about not setting the meta parameters.

    Finally, I tried to load in my browser the image URL (I also added it to the Sensitive Data section) and it shows the error 403 (so we don’t have permission to load it).

    You should check the permissions of that file in your server and also if there is some plugin blocking the access to direct image URLs.

    Also, I found another error on the Facebook Sharing Debugger: you don’t have an app ID set, so you should set it.

    To do that go to the WordPress Panel > Rank Math plugin Dashboard > Titles & Meta section > Social Meta.

    I have also attached here a screencast so you can check where it is: https://i.rankmath.com/1hGpcX

    Looking forward to helping you. Thank you.

    ​​​​​​​

    Thanks Alberto!
    You were right. Checking into Cpanel, “hotlinking” was active. I unactivated and everything works great!

    Hello,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

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