Image Headers Expire

#793752
  • I’ve followed your guide on Image Headers Expire for Total cache, but i receive always the advice. On wp-admin and using your tool.

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  • Hello,

    I’m sorry to hear that you’re still facing issues with the Image Headers Expire test despite following the guide. It seems like you’re encountering difficulties even after implementing the recommendations.

    If you’re still receiving advice on wp-admin and using our tool, it might be beneficial to double-check the expire headers setup for your image assets. Ensuring that the expire headers are correctly configured is crucial for passing the test.

    If you need further assistance or if you have any specific questions regarding setting up expire headers for your images, please feel free to provide more details or screenshots of the issue you’re facing. Our support team will be glad to assist you further.

    Thank you for reaching out, and we appreciate your patience as we work to resolve this matter for you.

    Sources:
    Analyzing Your Site’s SEO with Rank Math’s SEO Analysis Tool
    How to Edit Your htaccess File Using Rank Math » Rank Math

    This is an automated reply from Rank Math Support Bot. Your ticket has been assigned to a human agent and we will get back to you shortly.

    Hello,

    Thank you for your query and we are so sorry about the trouble this must have caused.

    Please follow this guide to address your issue: https://rankmath.com/blog/add-expires-headers-wordpress/

    The process also involves editing the .htaccess so please make sure to clear your website cache and test the site again to our SEO Analyzer after adding the change.

    If the issue persists, we suggest checking with your hosting provider as they should be able to help you further with this.

    Looking forward to helping you.

    Giuliano Ciolino
    Rank Math free

    “I’ve followed your guide on Image Headers Expire for Total cache, but i receive always the advice. On wp-admin and using your tool.”

    Please, it’s better avoid help of hosting. They work badly and remove often htaccess that i’ve modify…

    Hello,

    In that case, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.

    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    We’re unable to log into your website, for some reason the Cloudflare captcha challenge is taking too long and then failing

    That said, can you confirm the caching plugin you are using to add the image expire headers to your website? Did you also add the .htaccess code?

    We are looking forward to hearing back from you.

    Hello,

    We were able to log in to your website and we can see that you have set the image expire rule using W3 Total Cache as well as on your .htaccess file.

    We tested your page and we can see that the rule is being detected correctly

    If you need further help with your Image Header Expire rules, please reach out to W3 Total Cache support team, as they’ll be in a better position to help further with this.

    Thank you for your patience and cooperation

Viewing 7 replies - 1 through 7 (of 7 total)

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