I’m unable to edit meta details of my website

#346470
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  • Azib Yaqoob
    Rank Math business

    Hello,

    Thank you for contacting Rank Math, and sorry for any inconvenience caused.

    I was able to check that the Firewall is blocking the updateMetaroute which is used to save the data.

    Please whitelist this route from the Firewall:
    /wp-json/rankmath/v1/updateMeta

    You can follow this guide to Whitelist the route:
    https://in.godaddy.com/help/allow-access-to-a-file-or-folder-that-shows-an-access-denied-security-warning-32305

    If you face any issues, I’ll suggest you get in touch with Godaddy support and ask them to whitelist the route.

    Whitelisting the route should fix the issue.

    Hope that helps.

    Looking forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘I’m unable to edit meta details of my website’ is closed to new replies.