I’m keep getting logged out.

#785992
  • 꺼내

    2 weeks, 2 days ago

    Rank Math free

    I keep getting logged out from RankMath.
    I tried to log out and re-login from Help section.
    But after 5 min Rankmath saying that I need to reconnect my account.

Viewing 2 replies - 1 through 2 (of 2 total)
  • RankBot

    2 weeks, 2 days ago

    Hello,

    We apologize for the inconvenience you are facing with getting logged out from Rank Math repeatedly. If you are experiencing this issue where you keep getting logged out and prompted to reconnect your account, please follow these steps:

    1. Make sure you are logged into the correct Rank Math account that you used to purchase the plugin.
    2. Head over to your WordPress admin area, navigate to Rank Math > Dashboard > Help.
    3. Disconnect your Rank Math account by clicking on the “Disconnect Account” button as shown in the screenshot below:

    Disconnect Account

    1. After disconnecting, please reconnect your Rank Math account by following the same steps.

    If the issue persists after following these steps, please let us know so we can further assist you. Thank you for bringing this to our attention.

    Sources:
    I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
    How to Fix Problems While Connecting Account Using Rank Math » Rank Math
    Resolving Rank Math Analytics Related Issues » Rank Math
    Website Not Shown In Rank Math Account Area » Rank Math

    This is an automated reply from Rank Math Support Bot. Your ticket has been assigned to a human agent and we will get back to you shortly.

    Rakibuzzaman Siam

    2 weeks, 2 days ago

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    Please head over to WordPress Dashboard > Settings > General and make sure there are no mismatches in the WordPress URL and Site URL in those options.

    After that, please try disconnecting and reconnecting your Rank Math account to see if this resolves your issue.

    If the issue persists, you can try adding the following filter on your website and then reconnecting to your account again.

    add_filter( 'rank_math/registration/do_url_check', '__return_false' );

    Here is a guide you can follow to add the filter:
    https://rankmath.com/kb/wordpress-hooks-actions-filters/

    Let us know how it goes. Looking forward to helping you.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

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