Hello,
Thank you for your query and we are so sorry about the trouble this must have caused.
Since you already have the AI plan, the trial AI or its credits will not be added to the account.
If you still have any questions, just reply and we will be more than happy to clarify any doubts you might have.
Okay, that doesn’t answer my question. Can I pay the difference for pro instead of paying both fees? In other words, pay the difference between the stater and pro and upgrade to pro.
Chet
Hello,
Currently, the Content AI feature works on a subscription model which is a separate concern from the Rank Math PRO subscription. Usually for new Rank Math PRO signups, we give a promotional 1-month trial of the Content AI feature, where the credits become unavailable after the initial month whether used or not.
Since those Credits are basically promotional there is no deductible sum from the Rank Math PRO Subscription amount for existing Content AI Subscription.
We hope this helps in clarifying things.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
