I would like to delete an account

#769290
  • Resolved Mathieu Perdrix
    Rank Math business
    Content AI Creator

    I would like to delete the account attached to this email m******@m*****************
    I want to use this email whith another account m*************@g********

    Could you help ?

    Thank you

Viewing 2 replies - 1 through 2 (of 2 total)
  • Hello,

    We apologize for the inconvenience you are facing. To delete the Rank Math account associated with the email m******@m***************** and merge it with the account m*************@g********, please follow these steps:

    1. Open a ticket on our Support forum by clicking here or email us at s******@r*********** requesting to delete your account.

    2. In the ticket, provide the email addresses you want to connect to your PRO account (m******@m***************** and m*************@g********) and specify which one you prefer as your primary email address.

    3. If you have any invoices from FastSpring.com related to the PRO plan purchase, include a screenshot of the invoice in the ticket.

    Our support team will then locate your PRO account and merge it with the new email address as requested.

    If you encounter any issues during this process, please reply to this ticket, and we will assist you promptly.

    Thank you for reaching out. Let us know if you need any further assistance.

    Sources:
    How to Delete Your Rank Math Account » Rank Math
    I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
    How to Cancel Your Rank Math PRO Subscription » Rank Math

    Hello,

    We have replied to your other ticket about the same issue. We are closing this one in favor of that.

    Looking forward to helping you.

Viewing 2 replies - 1 through 2 (of 2 total)

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