I want to purchase Rank Math Pro

#696301
  • Resolved Pash Pro

    4 months, 3 weeks ago

    Rank Math free

    Hello team, Pleasure to purchase “rank math pro” for my WordPress website. I used my couple credit cards and debit cards to purchase.. It results in showing some error.

    Kindly help to use my cards for the purchase asap

    regards
    E. Rajesh
    i***********@g********
    c******@d****************

Viewing 2 replies - 1 through 2 (of 2 total)
  • RankBot

    4 months, 3 weeks ago

    Hello,

    Thank you for reaching out to us. We’re sorry to hear that you’re experiencing issues with purchasing Rank Math Pro. We understand the inconvenience this may have caused.

    To resolve this, please ensure that you are logged in to the correct account that you used to purchase Content AI credits. Once logged in, please visit your Rank Math account area and check if the remaining credits are displayed correctly. You can do this by visiting the following URL: Rank Math Account Area.

    If the credit count is correct but not reflecting on your website, please disconnect and reconnect your Rank Math account from your WordPress admin area by going to Rank Math > Dashboard > Help. Here’s a screenshot for reference:

    Disconnect and Reconnect Rank Math Account

    After reconnecting your account, please head over to your Content AI and refresh the credits count so the plugin can request the updated credits from our server and display the correct count. Here’s a screenshot for reference:

    Refresh Credits in Content AI

    We hope this helps. If you need further assistance, please don’t hesitate to let us know.

    Sources:
    How to Upgrade to Rank Math PRO » Rank Math
    How to Install Rank Math PRO Using Composer?
    Content AI – Your Personal AI Assistant by Rank Math

    Princess

    4 months, 3 weeks ago

    Hello,

    Thank you for contacting the support, and sorry for any inconvenience that might have been caused due to that.

    Please ensure that your payment method supports the following:

    – Payments in USD $
    – Supports subscription-based payments
    – You are not using a prepaid card
    – International payments are turned on
    – Your IP is not a Proxy, or you are using any VPN or hosting service

    If everything from the above is enabled and working, you can also try using a credit card instead.

    You can also call your bank and ask what’s stopping the payment from going through and request them to approve it on your end.

    Looking forward to helping you.

    P.S. Please send a screencast as well if the issue persists. You can use a tool like Loom.

    RankBot

    3 months, 3 weeks ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘I want to purchase Rank Math Pro’ is closed to new replies.