I want to get a new password/access to my account without google

#23317
  • Resolved Timowuensche
    Rank Math pro

    Hello,
    i just added rankmath to my site and wanted to login with my google account in the set up wizzard.

    But the option to login via google is not appearing in the set up assistant. I know my username, and the password i use for the google account does not seems to be right. The option to reset my password for my account does not appeared too in the set up wizzard.
    [URL=https://www.bilder-upload.eu/bild-cf318a-1576614980.png.html][IMG]https://www.bilder-upload.eu/thumb/cf318a-1576614980.png[/IMG][/URL]
    Please can you help me and send to my account-email a new passwort or a reset password-link?
    Thank you!
    best regards from Germany!

Viewing 1 replies (of 1 total)
  • Todd
    Rank Math free

    Hi Timowuensche,

    Thanks a lot for your query and we are so sorry about the trouble this must have caused.

    When you registered for an account, we sent you a welcome email containing your username/password combination that you can use.

    If you can’t find the email, you can perform a password reset from here using your registered email ID: https://rankmath.com/#login

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘I want to get a new password/access to my account without google’ is closed to new replies.