Hello,
We apologize for the issue you are facing with your username. It seems that your current username contains a space, which is not allowed, and we understand your concern regarding the referral link and potential discrepancies in commissions.
To change your username to "napoleaosampaio" and update your referral link accordingly, you will need to open a ticket with the Rank Math Support team. You can do this by following the instructions provided in our documentation.
-
First, check if the desired username is available by visiting this URL:
`https://support.rankmath.com/new-ticket/
If it returns a "Page not found" error, then the username is available.
-
Once confirmed, please open a ticket requesting the change of your username and referral link.
Thank you for raising this concern, and we appreciate your understanding. A human agent from our support team will assist you further with this request. If you have any other questions or need further assistance, feel free to let us know!
Sources:
How to Change Your Username in Rank Math » Rank Math
Hello,
Thank you for contacting the support, and sorry for any inconvenience that might have been caused due to that.
Yes, we can change your username, but the nominated username is already taken. To check if your preferred name is available, open your profile URL and try to change the name: https://support.rankmath.com/users/username1/
If changing username1 to [preferred nickname] shows a profile instead of a Page Not Found error, then it means the username is taken.
Please note that usernames can’t have spaces.
Kindly send us your preferred username or nickname and we will do the needful.
Don’t hesitate to get in touch if you have any other questions.
Looking forward to helping you. Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
