I want to cancel my Content AI subscription immediately, it doesn’t work for me

#777050
  • Resolved Allan
    Rank Math free

    I want to cancel my Content AI subscription immediately, it doesn’t work for me not happy with the product! I see no option to cancel.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    Thank you for your query and we are so sorry about the trouble this must have caused.

    As requested, we have initiated a refund on your requested transaction. You should see a credit for the refund appear on your credit card statement anytime between now and the next 5 to 7 business days.

    If you used a debit card for the payment, the refund might take up to 30 days to appear on your statement. Please note that refunds for international transactions can take up to 10 days to appear for credit cards or up to 60 days for debit cards.

    For PayPal, it’s always almost instant.

    As of the month date, you won’t be able to access those premium features we refunded.

    Of course, we’re very sorry to see you go. If you don’t mind us asking, is there any particular reason you have chosen to cancel? Perhaps there’s something we can help you with.

    We are continuously improving our products so we would request you to check back in the future to see if we might have something relevant to your needs.

    We would much appreciate any feedback you have to offer.

    Allan
    Rank Math free

    I was hoping it would check the content of my site and edit automatically…

    Hello,

    The Content AI is packed with over 40+ AI Tools that allow you to create SEO-optimised content easily. From generating ideas to optimizing content for search engines, Content AI makes writing a breeze, streamlines your workflow and enhances your SEO strategy!

    However, using the 40+ AI tools to assist in creating and improving your content within a few seconds requires you to manually provide some instructions and select some options for the Content AI to do your writing and speed up the rate at which you publish your content.

    You can check out these articles for your reference:

    1) How to Use Rank Math’s Content AI for SEO: https://rankmath.com/kb/how-to-use-content-ai/

    2) How to Use the Content AI Tools in Rank Math SEO: https://rankmath.com/kb/how-to-use-content-ai-tools/

    Hope that helps and please do not hesitate to let us know if you need my assistance with anything else.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘I want to cancel my Content AI subscription immediately, it doesn’t work for me’ is closed to new replies.