Hello,
Thank you for reaching out to us. We understand your concern about having potentially two accounts with us and purchasing the AI module under one email and the Rank Math PRO under another.
To resolve this issue, we recommend checking both email inboxes (t**@e************************** and i***@e**************************) for any purchase confirmations or account-related emails from Rank Math. This will help you identify which email was used for each purchase.
If you find that you indeed have two separate accounts with different emails for the purchases, please reach out to our support team by clicking here. Our team will assist you in merging both accounts or updating the email address associated with your Rank Math PRO account.
We appreciate your cooperation in this matter. If you require further assistance or have any other questions, feel free to let us know.
Sources:
I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
