Hello,
Thank you for contacting the support, and sorry for any inconvenience that might have been caused due to that.
You should be able to receive your account details after you signed up to Rank Math. See the example email screenshot below:
If you can’t find your email in your inbox, please check your spam folder too.
Let me know how it goes. We are looking forward to helping you.
Hello, thanks for the response. I’ve looked in the spam folders in my personal email m******@g******** and the email I purchased from (my company email) m*********@g******** and I haven’t seen the email with the details yet.
I would appreciate if this can be resent to me in the m*********@g******** if you can.
Best Regards,
Mikkell
Hello,
To reset your password, you may head over to our login page and click “Forgot Password?”, you should be able to reset your password using the email you use to signup with Rank Math.
Please let us know how that goes. Looking forward to helping you.
Hey Jeremy,
It seemed like it worked with login into my google account for the login with m*********@g********. Thanks for your assistance. I will do this in future and make note of the login page for future downloads.
Thank you for your assistance with this.
Best Regards,
Mikkell
Hello,
I am glad that you have sorted your issue.
If you have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
