Hello,
Thank you for contacting the support, and sorry for any inconvenience that might have been caused due to that.
It looks like you are account is still currently on Free subscription. Could you please share your receipt when you purchase your PRO version along with the correct email address?
If your PRO license is in a different account, then please make sure you have installed the latest version of your Rank Math PRO plugin and activate it using your paid Rank Math account.
https://i.rankmath.com/QpJoHi
https://www.youtube.com/watch?v=nCDe67K_3rA
We are looking forward to helping you.
Hello, Please Active my account with pro version.
Hello,
I’ve forwarded your issue to our accounts department and we will get back to you shortly.
We really appreciate your kind patience regarding this matter.
Thank you.
Hello,
You have used another account to make the purchase.
We have shared the email ID you used in the sensitive data section.
You can login or reset the password for that ID here https://rankmath.com/my-account/
If you would like us to merge the accounts for you, do let us know which one you prefer.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
We are sorry for the delay.
While we process the account merge request, we have added the direct login link for you in the sensitive data section in your other ticket.
Please refer to that ticket for full instructions.
We appreciate your patience on this.
Thank you.
Hello,
Thank you for your patience.
We have merged your accounts under d*********@g******** email address.
Hope that helps.
