I paid for the pro plugin but didn’t receive it

#441577
  • Resolved Hung Nguyen

    1 year, 8 months ago

    Rank Math free

    Hi there,

    I just paid $59 for the pro plugin via paypal, but my subscription hasn’t showed up.

    Here’s a screenshot: https://m.hung.win/RBuZwlOw

    Transaction ID
    00345716PC2533259

    Transaction date
    Aug 30, 2022 19:16:36 GMT+07:00

    Merchant
    FastSpring
    d********@f*************
    877-327-8914

    Please advice.

    Thank you!
    Hung

Viewing 1 replies (of 1 total)
  • Anas

    1 year, 8 months ago

    Rank Math business

    Hello,

    Thank you for contacting Rank Math, and sorry for any inconvenience caused.

    Your profile badge is already changed to PRO.

    You can check the subscription details here:
    https://rankmath.com/my-account/subscriptions/

    Please have a look at this easy-to-follow guide to properly install and setup Rank Math PRO: https://rankmath.com/kb/how-to-upgrade-to-rank-math-pro/

    I hope this helps.

    Don’t hesitate to get in touch if you have any other questions.

    RankBot

    1 year, 7 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘I paid for the pro plugin but didn’t receive it’ is closed to new replies.