Hello,
Thank you for your query and we are so sorry about the trouble this must have caused.
We can confirm that the PRO subscription is applied to the email address you shared.
Please be sure you are not logging into your Rank Math account with a different email.
If you prefer we can merge these accounts for you to consolidate them into a single account, just let us know which email address you wish to keep.
Hope that helps and please do not hesitate to let us know if you need my assistance with anything else.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
