I need help with instant indexing. I still had pending issues

#656242
  • Resolved rodz12345
    Rank Math free

    I need help with instant indexing. I already done changing API key but I keep on receiving 403 response code base on history. I already done the steps given. Kindly help. Here’s the site I’m handling- https://kaebecustomhomes.ca/

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  • Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    Please try manually creating the API key .txt file in your website’s root directory. You can follow the steps from the link below: https://rankmath.com/kb/fix-403-forbidden-error-indexnow/#add-txt-file-manually

    Once done, clear your website’s cache and check again. If the issue still persists, then we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.

    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘I need help with instant indexing. I still had pending issues’ is closed to new replies.