i need help to connect to Rankmath again

#693267
  • Resolved Sam Sacli
    Rank Math free

    Hi, I am started with Rankmath about a month ago but during this time i had to move my site to another host location after host the site can not be connect to rankmath. i try to connect it from the WP admin but somereason the domain shows wrong url for my site. Can you help me to connect and solve this issue please.

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  • Hello,

    We apologize for the inconvenience you’re experiencing with connecting your site to Rank Math after moving it to a new host location. It seems like your site URL has changed since you connected to Rank Math.

    To resolve this issue, you can follow the steps outlined in our knowledgebase article on how to fix the ‘Site URL has changed’ issue. You can find the article here.

    If you have any further questions or encounter any issues while following the steps, please feel free to reach out to our support team by clicking here. We’re available 24/7, 365 days a year and we’d be happy to help you.

    We hope this helps!

    Sources:
    How to Fix Problems While Connecting Account Using Rank Math » Rank Math
    How to Use Rank Math on a Staging Site » Rank Math
    Website Not Shown In Rank Math Account Area » Rank Math
    How to Ensure Your Account Has an Active Subscription » Rank Math
    How to Connect/Disconnect Your Website From Rank Math

    I cant connect the my rankmath account again to my site url after the site was migrated to new server. Everythime i tried to connect, Rankmatch page generates a wrong url adress which is new.thescholarch.com. the correct url is already in my rankmatch account which thescholarch.com. Can you help me please

    Warm Regards
    Sam

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to this issue.

    Please do not click the reconnect link in the notification area to connect to Rank Math rather follow the steps below:

    1. Verify that you’re running the latest versions of the Rank Math plugin: https://rankmath.com/changelog

    2 . After that, you may try disconnecting and re-connecting Rank Math to see if that works for you.

    You can disconnect your account by navigating to WordPress Dashboard > Rank Math > Dashboard > Help and then simply disconnect the account by clicking on Disconnect Account.

    3 . Once you’ve disconnected your Rank Math account, you can connect it again in the same settings. In order to connect your correct account, click on Connect Now.

    4 . Once you click on Connect Now, please ensure that you’ve selected the correct account and then click on OK, Activate Now.

    Let us know how this goes. Please let us know if you have further questions or concerns.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘i need help to connect to Rankmath again’ is closed to new replies.