i just purchase with email id s*******@y******** but from my wordpress using ran

#787848
  • MOHAMMAD SARKER
    Rank Math free

    i just purchase with email id s*******@y******** but from my wordpress using rank math plugin by s*******@g******** but no activattion yet.

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  • Hello,

    I’m sorry to hear about the activation issue you are facing with Rank Math after purchasing with the email s*******@y******** but using s*******@g******** in your WordPress plugin. To resolve this, you need to ensure that you activate Rank Math with the correct email associated with your purchase.

    Here are the steps to activate Rank Math with the correct email:

    1. Disconnect the current Rank Math account:

      • Go to WordPress Dashboard → Rank Math SEO → Dashboard → Help.
      • Click on the Disconnect Account button as shown in the screenshot below:
        Disconnect account in Rank Math
    2. Connect Rank Math with the correct email:

      • Click on the Connect Now button.
      • You will be redirected to rankmath.com to connect your account and activate your license. Make sure to use the same email (s*******@y********) associated with your purchase.
      • Choose the appropriate license (PRO, Business, or Agency) if you have multiple subscriptions.
      • After connecting, click OK, ACTIVATE NOW to activate Rank Math PRO.

    If you encounter any issues during this process, please feel free to reach out to our support team for further assistance. We are here to help you with the activation process.

    Thank you for bringing this to our attention, and we appreciate your patience as we resolve this activation concern for you.

    Sources:
    Manually Install Rank Math via FTP (or SFTP) » Rank Math
    How to Install Rank Math PRO Using Composer?
    Rank Math PRO – Pricing Plans for Businesses & Individuals
    How to Upgrade to Rank Math PRO » Rank Math
    Content AI – Your Personal AI Assistant by Rank Math

    This is an automated reply from Rank Math Support Bot. Your ticket has been assigned to a human agent and we will get back to you shortly.

    Hello,

    Thank you for your query and we are so sorry about the trouble this must have caused.

    We can see that the Yahoo address has the PRO subscription and this one has the free account.

    To avoid any confusion in the future, would you like to merge these two accounts?

    If yes, please send an email to our billing and accounts department at s******@r*********** using the Yahoo email address, cc the other email, and tell us the preferred email address, and we will do the needful.

    We really look forward to hearing back from you. Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

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