i just get Error undefined on all my websites that i am using RM Instant index - Support

Link WebDevelopers
2 weeks, 5 days ago

Rank Math free

Hello there, can you please help I can’t understand why this happens
RM instant indexing gives an “Error undefined” when I try to get the status of my URL on Google and also for indexing. It was working till a few days ago

Viewing 5 replies - 1 through 5 (of 5 total)

RankBot
2 weeks, 5 days ago
Hello,

I’m sorry to hear that you are facing an issue with Rank Math Instant Indexing showing an “Error undefined” message on all your websites. This error can be frustrating, but let’s try to troubleshoot it together.

The “Error undefined” message could be due to various reasons such as API timeouts, firewall blocking API requests, or issues with the website status. Here are a few steps you can take to resolve this:
1. Check Website Status: Ensure that your website is returning a 200 status code. You can use tools like httpstatus.io to check your website status.
2. API Timeout: If your website takes more than 30 seconds to load, it might result in an API timeout error.
3. API Requests Blocked by Firewall: Check if your server security or firewall is blocking Rank Math’s API requests. Whitelist the IP 193.138.6.5 and the user-agent RankMathApi/2.0.2; https://rankmath.com.
By following these steps, you should be able to troubleshoot the “Error undefined” issue with Rank Math Instant Indexing. If you continue to face problems or have further questions, please feel free to contact our support team for personalized assistance.

We are here to help you with any issues you might encounter. Thank you for reaching out!

Sources:
How to Fix “Crawled – Currently Not Indexed” Error in Google Search Console » Rank Math
Why Am I Getting “API Error: HTTP 400” Error » Rank Math
Why Did My Website Disappear From Google Search? » Rank Math
Why Google Hasn’t Indexed Your Post, Page, and/or Website? » Rank Math
Making the Most of the Analytics in Rank Math

This is an automated reply from Rank Math Support Bot. Your ticket has been assigned to a human agent and we will get back to you shortly.
Link WebDevelopers
2 weeks, 5 days ago

Rank Math free

I use rank math on 100’s of my websites and everywhere same issue
The sites working fine
they have 200 code that are reachable and no firewall on also it was working till a few days ago

can you please help me or not ?

Rakibuzzaman Siam
2 weeks, 5 days ago

Hello,

Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

Please click on the button “Show Raw Response” to reveal the specific error as to why you are experiencing this issue. This will help us determine the issue and provide a solution accordingly.

Looking forward to helping you.

Thank you.

Link WebDevelopers
2 weeks, 5 days ago

Rank Math free

4:52:08 PM update: https://linkteam.site/
{
“readyState”: 4,
“responseText”: “<p>There has been a critical error on this website.</p><p>Learn more about troubleshooting WordPress.</p>”,
“status”: 500,
“statusText”: “Internal Server Error”
}
——————————————————–

Reinelle
2 weeks, 5 days ago

Hello,

Apologies for the inconvenience.

5xx errors are usually caused due to server misconfiguration or other server issues.

Can you please share the website error log with us? Having the error log file will give a clear idea of why this might be happening.

You may also get in touch with your web host for assistance to retrieve the error log.

Having an error log will help us determine what is causing the critical error upon using submitting your URLs.

Looking forward to helping you.

Viewing 5 replies - 1 through 5 (of 5 total)

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