Hello,
Thanks for contacting the support.
The refund was processed 6 days ago. As mentioned before, If you used a debit card for the payment, the refund might take up to 30 days to appear on your statement. Please note that refunds for international transactions can take up to 10 days to appear for credit cards or up to 60 days for debit cards.
Hope this helps.
You people told me that my refund will come in 30days.. It has passed 30days and I’m yet to see it.. Please refund me
Hello,
We have already processed the payment from our side, but as is mentioned in the previous message, international transactions with a debit card can take up to 60 days to process.
You can also call your bank and ask them if they have received the information on the refund.
There’s nothing more we can do from our side since the money already left our accounts.
Don’t hesitate to get in touch if you have any other questions.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
