Hello,
Thank you for contacting Rank Math and bringing your concern to our attention. Iām sorry for any inconvenience this issue may have caused you.
Iām not quite sure whether I fully understand your concern.
Could you please provide more details like screenshot or record a video screencast using a tool like Loom showing the issue?
Once done, please edit the first post on this ticket in the designated Sensitive Data section and share the link/s so we can check and advise accordingly.
It is completely secure, and only our support staff has access to that section.
Looking forward to helping you.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.