I haven’t any credit for using AI in my site skillsclub.org.

#785388
  • Marianna
    Rank Math free

    I bought AI for the year 2024 , however I haven’t any credit for using AI in my site skillsclub.org. Invoice ID: IVWCERIU7TIVFHVIJLEL533EZ3UI

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  • Hello,

    Thank you for reaching out to us regarding the issue with your Content AI credits on skillsclub.org. We apologize for any inconvenience this may have caused.

    To address this matter, we recommend checking the status of your Content AI credits within your Rank Math settings. Please follow these steps:

    1. Go to your WordPress Dashboard.
    2. Navigate to Rank Math → General Settings → Content AI.
    3. Check the current status of your credits and ensure they are active for your site.

    If you find that your credits are not reflecting correctly, please provide us with your Invoice ID: IVWCERIU7TIVFHVIJLEL533EZ3UI so we can investigate this further and assist you accordingly.

    If you encounter any difficulties or need further assistance, feel free to let us know. We are here to help you with any concerns you may have.

    Thank you for your patience, and we look forward to resolving this issue promptly for you.

    This is an automated reply from Rank Math Support Bot. Your ticket has been assigned to a human agent and we will get back to you shortly.

    Marianna
    Rank Math free

    “0 credits left this month. Credits will renew on or you can upgrade to get more credits”
    My credits are not reflecting correctly!!! Invoice ID: IVWCERIU7TIVFHVIJLEL533EZ3UI
    Please resolve the problem!
    Thank you in advance,
    Sincerely,
    Marianna Sargsyan

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    Could you please try to follow the steps from this guideline and see if that works for you? https://rankmath.com/kb/how-to-restore-missing-content-ai-credits/

    If the issue persists, please head over to your Rank Math Account > Website or visit this URL: https://rankmath.com/my-account/websites/ and share a screenshot of the credits with us by using a tool like https://imgur.com/upload so that we can check the issue further for you.

    Let us know how it goes. Looking forward to helping you.

    Thank you.

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