I have these three errors I’m stuck with, request your support

  • I’ve been getting the following three errors since I installed amp.

    1. A mandatory AMP HTML tag is missing from this document.
    2. Custom JavaScript is not allowed.
    3. Disallowed attribute or attribute value present in HTML tag.

    Some pages are redirected to non-amp pages.

    As you asked for the login details I’ve provided it, please look into the matter.
    Regards.

Viewing 9 replies - 1 through 9 (of 9 total)
  • Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    On which page are you getting that error? Because in your homepage you don’t have AMP enabled (that is the reason of the errors when testing it in amp validator) but in your posts you have it enabled and everything works fine.

    Looking forward to helping you. Thank you.

    ​​​​​​​

    The same pages are affected, more pages are added as the crawling proceeds, it was 20 and today 26 pages for all three errors as I check.

    Hi Abdul,

    Which AMP plugin are you using?

    If you are using the AMP for WP plugin, please choose Rank Math from the dropdown at WordPress Dashboard > AMP > Settings > SEO.

    If you are using any other AMP plugin, please enable the Rank Math AMP module at WordPress Dashboard > Rank Math > Dashboard

    Then, clear your website cache along with the AMP cache. Click on the “Validate Fix” in your Google Search Console and wait 4-5 days for Google to see the fixed AMPs and remove the errors from your search console.

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    “If you are using the AMP for WP plugin, please choose Rank Math from the dropdown at WordPress Dashboard > AMP > Settings > SEO.”

    I am practicing this already but the validation failed still.

    Hello,

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    I have checked your site, and the related amp of the above shred URLs. The AMP seem to work perfectly with AMP and Rank math plugins enabled in troubleshooting mode.

    Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Please let us know if you find the culprit.

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    Looking forward to helping you.

    The issues aren’t resolved yet. I’ve been trying to disable plugins but didn’t seem to help. The validation starts but fails.

    Hello,

    The login data seems to not be valid anymore, I am not being able to log in and check more settings. Could you check it?

    Looking forward to help you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    Thank you for contacting Rank Math today.

    I was able to access your site and I still can’t replicate your issue. Please check the screenshots I have attached in the sensitive section, I have tested your amp version of URLs and they all seem to be perfectly fine. Could you please share screenshots or a screencast if you are still facing this issue.

    Looking forward to helping you. Thank you.

    ​​​​​​

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 9 replies - 1 through 9 (of 9 total)

The ticket ‘I have these three errors I’m stuck with, request your support’ is closed to new replies.