I have Rank math and Content AI, Content AI says I do not have a plan - Support

Resolved John
2 months, 3 weeks ago

Rank Math pro
Content AI Starter

I have Rank Math and Content AI, but when I click Content AI it says I do not have a plan when I have a Paid subscription to Content AI.

Viewing 2 replies - 1 through 2 (of 2 total)

RankBot
2 months, 3 weeks ago

Hello,

I’m sorry to hear about the issue you’re facing with Content AI despite having a paid subscription. It seems like there might be a glitch in the system. To resolve this, please ensure that your Content AI subscription is active and linked correctly to your Rank Math account.

If the problem persists, please click on the available buttons to assign this ticket to a human agent who will assist you further with resolving this matter. Thank you for bringing this to our attention.

Sources:
Content AI Credits and Plans: Everything You Need to Know » Rank Math
How to Use Rank Math’s Content AI for SEO » Rank Math
Content AI – Your Personal AI Assistant by Rank Math

Rakibuzzaman Siam
2 months, 2 weeks ago

Hello,

Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

Please head over to your Rank Math Account > Website or visit this URL: https://rankmath.com/my-account/websites/ and check if you can see the correct Content AI credits.

If the credit count is correct on your account but not on your website, please try to disconnect and reconnect your Rank Math account again from WordPress dashboard > Rank Math > Dashboard > Help:

https://i.rankmath.com/ZvEfVb
https://i.rankmath.com/OZSwOw

After doing so, please try to refresh the credits from WordPress Dashboard > Rank Math > General Settings > Content AI and see if that works for you. Here’s a screenshot for reference:

Let us know how it goes. Looking forward to helping you.

Thank you.

RankBot
1 month, 2 weeks ago

Hello,

Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘I have Rank math and Content AI, Content AI says I do not have a plan’ is closed to new replies.