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Hello,
I have actived Strip Category Base, but now I want to return my categories in URL, when I checked the box to OFF nothing happend, the categories didn’t show again, how to fix it? Here some sreenshots: https://ibb.co/0Qhs6mP
https://ibb.co/FVzKkq5Thank you,
Maria
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Hello,
Thanks for contacting us.
Can you please clear your site’s cache and check again? If the issue still persists even after clearing the cache then we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hello,
Thank you for that additional information, and sorry for the delay.
I’ve checked your site, and it seems that the Remove parent slugs option is enabled in Rank Math > General Settings > WooCommerce
I’ve already disabled that option for you and your subcategory URL now shows the parent categories in the URL. The Strip Category Base will only remove the
/category/in your posts’ category archive URLs. Here’s a link for more information:
https://rankmath.com/kb/remove-wordpress-category-base/#2-enable-the-strip-category-base-settingI hope that helps. Thank you, and please don’t hesitate to contact us anytime if you need further assistance with anything else.
The ticket ‘I have problem with strip category base’ is closed to new replies.