I have paid for the pro version but it is not reflecting

#640516
  • Resolved Mohamed Gamal
    Rank Math pro
    Content AI Starter

    I have paid for the pro version yet I have not received the file and it doesn’t reflect on my RM account

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  • Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    We’ve checked your account, and it seems that your account is already using the Rank Math PRO subscription. You’ll also notice that the PRO badge is already showing on your account details.

    You can now download the Rank Math PRO plugin from your account’s dashboard.

    Here’s a link for more information:
    https://rankmath.com/kb/how-to-upgrade-to-rank-math-pro/

    If it’s still not showing on your account, please log in using a different browser or try clearing your browser’s cache.

    Hope that helps.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘I have paid for the pro version but it is not reflecting’ is closed to new replies.