I have paid for PRO but cannot connect

#760516
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  • Hello,

    I’m sorry to hear that you are facing issues connecting your Rank Math PRO account to the website thinkactthrive.com. To resolve this, please follow these steps:

    1. Log into your Rank Math account at Rank Math Account.
    2. Check if the website thinkactthrive.com is connected to your account by visiting the Websites section.
    3. If the website is not connected or you see a message saying No connected websites found, you will need to reconnect your website with your Rank Math account. To do this:
      • Navigate to WordPress Dashboard → Rank Math SEO → Dashboard → Help.
      • If the page shows Connected, choose Disconnect Account.
      • Click on Connect Now and select the correct Rank Math PRO subscription associated with your account.
      • Finally, click OK, ACTIVATE NOW to complete the process.

    Connect Now in Rank Math

    If you encounter any further issues or have additional questions, please don’t hesitate to contact our support team. We are available 24/7 to assist you.

    We appreciate your patience and understanding as we work to resolve this matter for you.

    Sources:
    I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
    I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
    How to Ensure Your Account Has an Active Subscription » Rank Math
    How to Upgrade to Rank Math PRO » Rank Math

    Hello,

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    It seems like you purchased the plugin with some other email address.

    Can you please search and forward a receipt from FastSpring.com so we can locate your account?

    Looking forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘I have paid for PRO but cannot connect’ is closed to new replies.