i have an issue with my website.

#769037
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  • Hello,

    I’m sorry to hear that your website is currently down. To get your website back up and running, you can follow these steps:

    1. Fix the ‘Briefly Unavailable for Scheduled Maintenance’ Error:

      • If your website is stuck in maintenance mode, you need to delete the .maintenance file in your root folder. You can do this by connecting to your server via FTP or cPanel File Manager and removing the file. Here is a detailed guide on how to fix this error.
    2. Check for Security Issues:

      • Security issues can also cause your website to disappear from Google search results. Check for any security issues using the Malware report in Google Search Console and clean up your website if necessary. Here is a guide on checking security issues in Google Search Console.
    3. Restore Your htaccess File:

      • If you have made changes to your htaccess file and your website is inaccessible, you may need to restore the backup. Access your website files via FTP or cPanel File Manager, delete the existing .htaccess file, and rename the backup file to .htaccess. Here is a guide on how to edit your htaccess file using Rank Math.

    If you encounter any difficulties while following these steps, feel free to reply to this ticket, and a human agent from our support team will assist you further.

    Thank you for reaching out, and we appreciate your patience while resolving this issue.

    Best regards.

    Sources:
    How to Fix the Briefly Unavailable for Scheduled Maintenance Error in WordPress » Rank Math
    How to Use Rank Math on a Staging Site » Rank Math
    Why Did My Website Disappear From Google Search? » Rank Math
    How to Edit Your htaccess File Using Rank Math » Rank Math

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to this issue.

    To help us understand the problem more clearly and provide a quick and smooth solution, please elaborate more on the issue you are experiencing.

    Please send screenshots showing the exact problem and, if possible, a recorded screencast video demonstrating the issue.

    You can use tools like Imgur for screenshots or Loom for screencasts.

    We look forward to helping you further.

    Thanks.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘i have an issue with my website.’ is closed to new replies.