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I show i have no subscribtion howeve i have been using rank math for a few days. Im not even sure how to get the credits i purchase this morning fo ai .. ( i ran out of creditss). is it poosible to delete the account and start all over? im just having alot of issues with getting my credits .
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Hello,
I’m sorry to hear about the issues you’re facing with Rank Math. It seems like you’re experiencing problems with your subscription and accessing the credits you purchased for Content AI.
If you’re not seeing your subscription or credits, it might be due to a mismatch between the emails on your Rank Math and Content AI accounts. To resolve this, please follow these steps:
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Log in to Your Rank Math Account: Visit Rank Math My Account and navigate to the Websites tab to check your Content AI credits.
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Contact Support: If your credits are missing, it’s likely an email mismatch issue. You should contact our support team to merge both accounts or transfer your credits to the correct email.
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Reconnect Rank Math: If your credits are visible, go to your WordPress dashboard, then navigate to Rank Math SEO → Help. Click on Disconnect Account and then Connect Now to refresh your account.
Here are some screenshots for reference:
If you need further assistance, feel free to reach out. Thank you for bringing this to our attention.
Sources:
How to Restore Missing Content AI Credits » Rank Math
Content AI Credits and Plans: Everything You Need to Know » Rank Math -
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