I have a problem with previewing a page logo link

Hello,

I’m sorry to hear that you’re experiencing issues with the preview when sharing your page on Telegram or WhatsApp. Thank you for sharing the videos with me. I understand that you’re encountering difficulties with the logo not appearing correctly in the preview.

Based on the videos you’ve shared, it seems that there might be an issue with the image format or dimensions. The debugger page indicates that the image is invalid, which could be causing the problem.

To resolve this, please ensure that the image format is either jpeg, png, or gif, as these are the supported formats for social media platforms like Facebook. Additionally, check if the dimensions of the uploaded image are within the recommended size of 1200px X 630px.

If you’ve already checked these aspects and are still facing issues, please let me know, and we’ll be happy to assist you further.

Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve this issue for you.

Sources:
How to Enhance Sharing in Slack » Rank Math
Open Graph/Social Preview Image Is Not Displayed » Rank Math
General Tab in Meta Box of Rank Math SEO Plugin

Hello,

The image is not showing as intended when visiting the URL

From the error, it looks like you have enabled hotlink protection on your server. That is why Facebook is not able to read your images.

Please get in touch with your web host and ask them to help you disable hotlink protection so Facebook can grab the content easily.

Let us know how this goes.