Hello,
Thank you for contacting Rank Math, and sorry for any inconvenience caused.
I checked the products on your website, there is no Schema added to your products.
Please add the WooCommerce Product Schema to the products on your website by going to Rank Math > Titles & Meta > Products
Once done, Rank Math will automatically take schema data from your product pages and add it to your products.
However, please note that Google shows the star ratings and price when it thinks the Schema and ratings are relevant to the search term.
It is ultimately Google’s decision if they want to include ratings and price with your website or not.
Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.
Hello Anas, thanks for your fast infos, but..
Please add the WooCommerce Product Schema to the products on your website by going to Rank Math > Titles & Meta > Products
This is enabled as you wrote!
Greetings marcus
Hello,
I’ve also checked your products, and Rank Math is unable to output any schema on your products.
Since you mentioned that you have already selected the WooCommerce Product Schema on your products, please clear your website’s cache and check again using Google’s Rich Results test tool if the schema will appear.
If the issue still persists, assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.
To determine that, please follow this troubleshooting guide:
https://rankmath.com/kb/check-plugin-conflicts/
Here is a video you can follow as well: https://www.youtube.com/watch?v=FcIWRhcUP2c
Only the site admin would know and your users won’t be affected by this troubleshooting.
I hope that helps.
Thank you.
I checken my Website, everything is fine, no problem..
Noch rich snipped at Google..
https://4finespirits.de/erdbeeren-in-weisser-schokolade
Trsted this url
Hello,
In this case, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress login in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
I tried to log in to your site but the password that you have shared is incorrect.
Please check and share the correct password.
Looking forward to helping you.
Thanks.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Some days before i added this to the Funktion.php with the theme Editor in the Design Menü:
<?php
// Add custom Theme Functions here
add_filter( ‘rank_math/json_ld’, function( $data, $jsonld ) {
global $product;
If (is_product()) {
if($product->get_stock_status() == ‘outofstock’) {
return[];
}
}
return $data;
}, 99, 2);
Hello,
I checked and figured out that the issue was being caused by the filter that you have added in the functions.php file of your child theme. I have commented out the code and now the Schema is working fine for your products.
Please check and let us know if you need any other assistance.
Thanks.
I cant See the changes in the Google rich results check!?
https://4finespirits.de/feigen-in-weisser-schokolade
Where did you check the New Differenzen?
Hello,
I can check that the product Schema is working fine now: https://search.google.com/test/rich-results/result?id=G_xswwXkNUhJd4grR16c0A
Please clear the cache of your site & browser and check again.
Please don’t hesitate to get in touch in case you need any other assistance.
Thanks.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
